TRIP uses iLab Core Facility Management software (Agilent Technologies Inc.) – an online system to streamline the process of ordering and billing for our core service requests and reservations.
Please submit service requests through iLab.
All PIs and researchers will need to create an iLab account. One lab in iLab corresponds to one PI. Most Dept. of Pathology and UWCCC members already have an account and lab in iLab that they can access by logging in with their NetID at: Submit Request.
Instructions on how to use iLab can be found on the iLab Core Facility Management Application Support page.
CLINICAL RESEARCH
For clinical research follow these steps: iLab and Clinical Research at the UWCCC
EXTERNAL CUSTOMERS
If you are an external customer-i.e.: Industry, you can create an iLab external customer account by following the steps in this guide:
TRIP iLab External Customer Account Creation
ADDITIONAL HELP
For any questions not addressed or if you are having trouble creating your account, submit a ticket to Agilent ilab-support@agilent.com.
FAQs
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How can I make an iLab request or an instrument reservation?
If you already have an iLab account, these are simple directions on how to submit TRIP service requests or instrument reservation – TRIP iLab requests
In addition you can follow these guides for specific TRIP services:
How do I add or update funding information in iLab?
Instructions on how to add or update a funding string in iLab can be found in this guide:
Besides the PI, can somebody else be designated to manage iLab funding, services and invoices?
Yes, your PI can designate and alternate or financial mamanger to manage your lab account in iLab. Follow the steps in this guide:
What should I do if I belong to multiple labs in iLab?
If you are a member of more than one lab in iLab, you should indicate on behalf of which PI you are requesting services or reserving equipment.