TRIP uses iLab Core Facility Management software, Agilent Technologies Inc, an online system to streamline the process of ordering and billing for our core service requests and reservations.
Each PI and the researchers in their lab will need to create an iLab account to submit service requests and reserve equipment. If you already have an account, you can access it by logging in with your NetID at: iLab
Instructions on how to set up your account and navigate some useful features can be found on the iLab Core Facility Management Application Support page.
EXTERNAL CUSTOMERS
If you are an external customer (Industry and non-UW Academic) you can create an iLab account as an external customer by following the steps here:
- Look under “Getting Started”
- Registering an account as an External Principle Investigator
ADDITIONAL HELP
For any questions not addressed here or if you are having trouble creating your account, submit a ticket to the Support Portal.
This is an accordion element with a series of buttons that open and close related content panels.
How can I make an iLab request or an instrument reservation?
If you already have an iLab account, these are easy instructions on how to create an equipment reservation, change the reservation or cancel/delete reservations – Equipment Reservations
In addition, you can follow these guides to assist in submitting a request for specific TRIP services:
How do I add or update funding information in iLab?
Instructions on how to add or update a funding account can be found here:
- Look under “General Lab workflows”
- “Adding or Updating funding account to group/lab payment options” under the dropdown menu
Besides the PI, can someone else be designated to manage iLab funding, services, and invoices?
Yes, your PI can designate an alternate person or financial manager to control your lab’s account. Follow the steps found here:
- Look under “General Lab Workflows”
- “Designating a Manager or Proxy” in the dropdown menu
What should I do if I belong to multiple labs in iLab?
If you are a member of more than one lab, when you are submitting the request, select the appropriate PI, in the dropdown menu, associated with the project you are initiating.